Repair updates are already texting themselves.
See how leading body shops use agentic AI to keep every customer in the loop—without lifting a phone.
AI-first repairsmade real.
What leading body shops are doing now
Most auto body shops still rely on advisors phoning, texting, and chasing parts updates by hand. A smaller group has put it on autopilot — the DentDeskAI Repair-Status Updater watches the shop management system and texts customers the moment anything changes.
The Agentic AI Body Shop Report shows what those shops are doing differently, where cycle-time savings compound, and why falling behind on automated updates is becoming a CSI liability.
Inside the report:
- How auto-texted progress cuts inbound status calls by up to 70%
- Benchmarks early adopters use to justify scaling AI across locations
- Why most DMS notification pilots stall — and how shops move past them
- How estimators, parts, and CSRs converge around a single AI updater
Learn from the shops delivering real results.
70%
fewer inbound status calls
1.8 days
faster average cycle time
+22 pts
CSI score lift in 90 days